How to nail a contact centre interview: Your ultimate guide02/07/2024When people panic about a product or service, contact centre staff are often among the first to deal with it. It’s no secret [...]
  Helping employers stand out from the crowd26/06/2024According to the Office for National Statistics (ONS), the UK currently has an employment rate of 74.3%. This indicates that [...]
  Webinar: Maximising talent potential: Harnessing skills for retaining your multi-generational workforce20/06/2024In today's competitive landscape, to achieve organisational success the focus must be on skills. Recruiting the right skills [...]
  Working in administration in the NHS: A vital role19/06/2024If you're looking for a rewarding career where you can make a real difference, working in the NHS as an administrative staff [...]
  Navigating cloud security risks: A 2024 roadmap for businesses18/06/2024As businesses increasingly migrate to the cloud to leverage its scalability, efficiency and innovation potential, the [...]
  Retain, engage, succeed: Decoding attrition in contact centres17/06/2024The UK’s talent shortage, which has persisted for many years, has been aggravated by the COVID-19 pandemic. As the world of [...]
  Webinar: Is total compensation the key to employee satisfaction?13/06/2024In partnership with HR Grapevine, we hosted an interactive, thought-provoking webinar to navigate the essential balance [...]
  A people-first manifesto: Unlocking future prosperity12/06/2024We’re just three weeks into the UK’s election campaign, and political battle lines are being drawn with the major parties [...]
  Experis Tech Talent Outlook Q3 202411/06/2024IT employers reported a Net Employment Outlook of +29% for the third quarter of 2023. Hiring demand has cooled slightly by [...]