When people panic about a product or service, contact centre staff are often among the first to deal with it. It’s no secret that a customer’s interaction with a company directly influences their [...]
According to the Office for National Statistics (ONS), the UK currently has an employment rate of 74.3%. This indicates that competition amongst employers for the best talent is more intense than [...]
In today's competitive landscape, to achieve organisational success the focus must be on skills. Recruiting the right skills in the first instance, knowing where you can get those skills from, [...]
If you're looking for a rewarding career where you can make a real difference, working in the NHS as an administrative staff member might be just what you're looking for. You'll be a key player [...]
As businesses increasingly migrate to the cloud to leverage its scalability, efficiency and innovation potential, the landscape of cloud security risks continues to evolve. In 2024, these risks [...]
The UK’s talent shortage, which has persisted for many years, has been aggravated by the COVID-19 pandemic. As the world of work continues to evolve post-pandemic, the dynamic between employers [...]
In partnership with HR Grapevine, we hosted an interactive, thought-provoking webinar to navigate the essential balance between fair compensation and additional benefits and its relation to [...]
We’re just three weeks into the UK’s election campaign, and political battle lines are being drawn with the major parties releasing their manifestos this week. As the 4 July deadline looms, we’re [...]
IT employers reported a Net Employment Outlook of +29% for the third quarter of 2023. Hiring demand has cooled slightly by -3% since the previous quarter and by -14% when compared
to the same [...]