When people panic about a product or service, contact centre staff are often among the first to deal with it. It’s no secret that a customer’s interaction with a company directly influences their [...]
Mechanical engineers design and optimise the mechanical systems and technologies that power our world. Whether it's creating fuel-efficient engines, developing renewable energy solutions, [...]
In the modern workplace, the lines between professional and personal life can often blur. With the introduction of remote work and the pervasive nature of technology, employees find themselves [...]
The rapid advancement of artificial intelligence (AI) and robotics has sparked conversation around their potential to transform the workforce in various industries.
This year we’re thrilled to be celebrating 30 years of Brook Street Social Care, and to mark the occasion, here are some reasons why social care might be the career for you.
Despite the importance of admin roles, admin professionals can find themselves stuck in a rut, often struggling to have their contributions fairly valued.
The UK employment landscape has changed dramatically over the past 12 months. With the number of vacancies outstripping the number of unemployed workers for the first time, and employers engaged [...]
There’s a revolution going on, and it started with a virus. As the first wave of Covid 19 crashed across the UK, and large swathes of the workforce moved to remote working, WFH became a familiar [...]
Since the Government advised everyone who could to work from home in March 2020, the world of work has drastically changed. Employers are reimagining the workplace in response to the events of [...]