Building contact centres of choice: Creating rewarding, balanced and fulfilling workplaces for all
In today’s dynamic work environment, contact centre (CC) agents are seeking more than just a monthly wage. They
Brook Street
Brook Street, part of the ManpowerGroup® family of companies, has a long-standing legacy as a trusted recruitment partner. From business support and operations, to frontline customer service and care professionals, we work with job seekers and clients during every step of the recruitment process. Brook Street takes the time to understand your goals so that we can unleash potential through the best match. At Brook Street, we are proud of our long-standing legacy as a trusted recruitment partner. From business support and operations, to frontline customer service and care professionals, we work with job seekers and clients during every step of the recruitment process. Brook Street takes the time to understand your goals so that we can unleash potential through the best match. Brook Street is part of the ManpowerGroup® family of companies.
Training to overcome social care talent shortages and improve worker efficiency
In the ever-evolving landscape of social care, organisations face a growing challenge : a significant talent shortage coupled
How to nail a contact centre interview: Your ultimate guide
When people panic about a product or service, contact centre staff are often among the first to deal
Helping employers stand out from the crowd
According to the Office for National Statistics (ONS), the UK currently has an employment rate of 74.3%. This indicates
Working in administration in the NHS: A vital role
If you're looking for a rewarding career where you can make a real difference, working in the NHS
Retain, engage, succeed: Decoding attrition in contact centres
The UK’s talent shortage, which has persisted for many years, has been aggravated by the COVID-19 pandemic. As