Contact centres often present a high-pressure work environment and contact agents are frequently subject to acute levels of stress. Recently recognised as a real crisis, Contact Centre Stress Syndrome presents a fast-growing, job-related problem that can significantly impact employees’ mental and physical health.
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If you’re looking for a leader for your IT team, you can of course advertise the position, start receiving applications and conduct a big assessment where you put candidates through their paces.
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In today’s world, the telecoms industry is booming. The use of technology and the need for communication has led to a significant increase in demand for fibre engineers. Fibre engineers play a critical role in the telecoms industry, as they design, install and maintain fibre optic networks that enable high-speed data transmission over long distances.
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Which IT jobs offer the best salary? Overview of best paid jobs for career starters in the IT industry.
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Across the country, industries are rapidly shifting towards hybrid work models. However, orchestrating this transition seamlessly requires a deep understanding of the legal ramifications, effective policy formulation and balanced, compassionate management.
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Why is organisational development so important for HR directors? Find out how OD can help you overcome challenges in HR.
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An alliance has been announced between Experis, a ManpowerGroup company specialising in IT staffing solutions, and leading global software company ServiceNow, which will help UK employers across all sectors to develop hard-to-find IT skills across the workforce.
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As the demand for skilled professionals continues to outpace the available workforce, companies are grappling with the need to find and secure top-tier candidates. Using the transport industry as a case study, this on-demand webinar provides valuable insights and actionable takeaways to help you thrive in a competitive job market.
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In our society, the need for social care professionals has never been more evident. The tireless efforts and dedication of these individuals go beyond the realm of mere employment. Social care is more than just a job; it is a fulfilling and meaningful career that has the power to transform lives.
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Retaining IT talent has never been more challenging. Find out what strategies HR leaders are using to keep high performers.
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