Our Commitments to Achieving Net Zero Emissions

Over the last decade, the responsibility on corporations to take environmental sustainability seriously has become paramount. As we experience the impact of global warming and climate change, what was once an intangible threat has become an increasingly stark reality.

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PODCAST: Veteran and Military Career Transition with the Australian Defence Force & the Australian Veterans Employers Coalition

Each year, approximately 5,500 permanent Australian Defence Force (ADF) members transition to civilian life, with support from the Australian Department of Defence. As many global organisations find veterans to be some of the best hires due to their ability to collaborate, problem-solve and thrive under pressure, we have brought together experts to ask what initiatives, support mechanisms and programmes can be put in place to help veterans and military to not only transition to a civilian life, but also to translate the skills learned during military service to a civilian job.

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Menopause in the workplace

Employers across the UK are facing a growing talent shortage; according to our latest research 77% of businesses are struggling to fill roles. This talent gap results in organisations coming up short, without the skills they need for today’s work environment. In particular, organisations can do more to invest in women.

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How to future-proof your contact centre workforce

When the COVID-19 pandemic forced us to stay at home, many people called on their service providers or favourite brands to help them navigate the rapidly changing environment. The number of people seeking assistance from contact centre staff has more than doubled since March 2020. However, not everyone wants to talk.

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12 questions job candidates should ask recruiters

Recruiters and headhunters are often the ones who conduct the first round of interviews. This interview offers you an opportunity to learn about the company, and perhaps get hard-to-find information that will assist you in later rounds of interviews. Interviews with recruiters and headhunters also help you to decide if you are interested in working for the organisation, or in that specific role.

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