Top tips to enhance your Customer Service job search

Over the last 18 months the recruitment market has seen significant changes, impacted by historic events like Brexit, the Black Lives Matter movement and the COVID-19 pandemic, as well as the ongoing national skills shortage, whereby employers are struggling to find candidates with the right skills to meet their job requirements.

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Celebrating our past, powering the future

This year marks Brook Street’s 75th anniversary and to celebrate this momentous milestone, we’re proudly reflecting on our history and sharing why our founding vision remains ingrained in the way we work. Brook Street was founded in 1946 by Margery Hurst, a woman determined to succeed in business and strong ideals.

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Kickstart: Supporting Young People into Work

The COVID-19 pandemic has hit young people particularly hard – unemployment from those aged under 25 has topped 13% and the numbers in employment are also dropping. ONS data shows that young people account for nearly two-thirds of job losses since the crisis began. We risk a real scarring of the next generation if jobs and training prospects remain limited.

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Stack It Up: Tech Skills in Demand

Digitisation is changing the old work order. The pandemic has pushed all businesses online, so nearly every company is now a tech business and companies can no longer afford to avoid pursuing a strong digitisation strategy.

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Getting the most out of your recruiter relationship

Looking for a job can sometimes feel like a slow and lonely experience. But it doesn’t have to be this way. A recruiter will speed up your job hunt, make the process much more collaborative and greatly improve your chances of landing the perfect new role. Here’s why a successful job search strategy should include building relationships with recruiters.

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The Human Age Edition 12: The Great Jobs Reset

Despite the impact of the pandemic on unemployment, the labour market has roared back to life, and there are already signs of the sector tightening as in the start of 2020. Organisations have increasingly specific skills’ needs as transformation accelerates, and challenges that existed pre-2020 still remain as competition returns and demand for workers outstrips supply.

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