Saying yes to Kickstart: the challenges and solutions to employing young people in Contact Centres

The Covid-19 pandemic has hit young people’s employment prospects especially hard. With youth unemployment now topping 14%, there’s a real risk of long-term scarring on job prospects for young people. In response to this, the Kickstart scheme presents a way forward – for Contact Centre employers to identify the future talent for their organisation, at the same time as having a positive impact.

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Rethinking your talent strategy with assessment for development

The shift towards digitisation has forced organisations across the globe to rethink their talent strategies. As the world of work and ways of working have changed, so too have the essential skills and characteristics needed for success. Workers have had to become increasingly flexible, adapting to and evolving with the changing needs of their employers, and businesses are facing new talent shortages as they transform to meet the needs of a changed world.

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PODCAST: Brace Yourself for the Youthquake

“Dare to try and dare to fail” is the motto for the latest episode of our Transform Talent podcast. Rawstraw.se, which produces 100% natural and environmentally-friendly straws out of Swedish rye, started as a school project before going on to win the 2019 ManpowerGroup “Ready for Work” Award at the Junior Achievement Europe Company of the Year Competition and is now available to buy in shops and supermarkets. Creativity, innovation, resilience: this is the kind of story we love to hear about and learn more.

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ManpowerGroup Employment Outlook Survey – Q3 2021

The ManpowerGroup Employment Outlook Survey for the third quarter 2021 was conducted by interviewing a representative sample of 1,764 employers in the UK. All survey participants were asked, “How do you anticipate total employment at your location to change in the three months to the end of September 2021 as compared to the current quarter?”

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5 reasons to become an LGV Driver

It may sound like a simple job, but drivers of Large Goods Vehicles (or Heavy Goods Vehicles) play an important role in the UK’s supply chain by transporting goods between distributors, suppliers and customers. Without these key workers moving goods and supplies around the country, the UK would come to a standstill. And since the onset of the COVID-19 pandemic, these professionals have continued to go to work and keep the country and the economy moving.

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LGBTQ+ Inclusive #WordsatWork Guide

At ManpowerGroup, we believe businesses have a responsibility to be a positive contributor to societal change. That means intentionally building diverse and inclusive workplaces and hiring the best employees based on talent without discrimination. Not only is this the right thing to do, but studies repeatedly show that inclusive practices have a positive impact on your bottom line.

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